| Question : Can I pay for the training session in person? |
Answer : No. Payment must be made at the time of online registration, using the secure Paypal website.
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Question : Can I complete this training on my home computer? |
Answer : No, the training must be completed in a supervised environment. |
Question : Can I present myself in person at any time to complete this training? |
Answer : No. Once you are registered, we will contact you to schedule your training session.
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Question : If I fail the exam, will I have to pay the full course fees to take it again? |
Answer : Yes, if you do not successfully pass the exam, you will be required to register again and pay the full course fees.
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Question : Will I receive a certificate proving I have completed this training? |
Answer : Yes, if you successfully pass the exam, a certificate will be sent to your employer, confirming that you have passed the certification.
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Question : What is the passing grade required to receive the certification? |
Answer : The passing grade is 60%
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Question : How will the participating companies know that I have received my certification? |
Answer : The companies that require this certification have access to the list of certified people. This list is updated regularly.
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Question : Do I need a Paypal account to pay for the course fees? |
Answer : No, a Paypal account is not required. You may complete your payment by credit card (Visa, Master Card, American express) using the secure Paypal website.
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Question : For how long is this certification valid? |
Answer : The certification is valid for a period of 3 years.
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Question : Do I need to take the full course again to obtain my re-certification after 3 years? |
Answer : : No. You may only pass the exam only. If you do not successfully complete the exam, you will be required to take the course again.
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